Inc.

Starbucks Wasn’t Built in a Day

Entrepreneurs are told to go big or go home. Stop obsessing over scale, and perfect the basics

LAST YEAR, I MET a first-time entrepreneur who was opening a tea shop. We’ll call him John.

At the time, he had a pop-up shop in my neighborhood. I really liked him, his vision, and the quality and presentation of his tea, so we kept in touch. When he decided to go from pop-up to permanent shop, he asked for my advice.

While we were talking

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