NPR

Insurers Gear Up For Deluge Of Claims, Hope To Avoid Sandy Repeat

To work all the expected flood claims, insurance companies will rely on hundreds of small processing companies. Some worry that inexperienced claims adjusters will do more harm than good.
Larry Koser Jr. (left) and his son, Matthew, look for important papers and heirlooms inside his house after it was flooded by heavy rains from Hurricane Harvey. / Erich Schlegel / Getty Images

Property owners started filing insurance claims before the rain even stopped. They wanted to get to the front of what's expected to be a long line of flood claims, according to Joel Moore, an independent insurance adjuster for Gulf Coast Claims in Houston.

"They filed claims before they evacuated," he says. "So they actually have no idea if

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