The payback of follow-through

I don’t feel right at any cashier station or customer service counter unless I try to relate in some small way, however briefly, with the person charged with my efficient dispatch. The corporate urge to “Move ’em on, head ’em out” (an old refrain from the 1960s “Rawhide” western TV series featuring an impossibly young Clint Eastwood) always comes to mind in these