Entrepreneur

#5 on the Franchise 500: The UPS Store Gets a Consumer-Friendly Makeover

The #5 company on our Franchise 500 list fights off old-age with constant reinvention.
Source: Courtesy of the UPS Store
Courtesy of the UPS Store

Started franchising: 1980   
Total units: 5,071   
Cost to open: $168.9K–$398.3K

The UPS Store has more than 5,000 units, but an intriguing thing has been happening at five of

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