Customer Connect
Quick access to information and speedy issue resolution are happening on brands' social media platforms.
Social media has become an obvious choice for many who want to reach out to brands for queries and complaints. As the volume of these queries seems to be exploding over time, quite a few smart brands have come up with dedicated social media accounts to serve their users. Nike has @NikeSupport; HDFC has created @HDFCBank_Cares and Xbox has in place @XboxSupport just for responding to customer
