The Millions

Malcolm Gladwell Talks to Strangers

As Malcolm Gladwell sees it, nearly nothing is as simple as it seems, and just about everything warrants curiosity and caution. Behind even the most mundane human exchange lie intricate systems of psychology, sociology, philosophy, and a 10,000-piece jigsaw puzzle composed of beguiling historical anecdotes.

Gladwell wants to pique our interest in society and human behavior. And in his new book, , the 56-year-old writer turns his gaze to how ostensibly innocent conversations between people who don’t

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