Los Angeles Times

Refund or donation: Which do most ticket holders to COVID-canceled shows choose?

LOS ANGELES - When the Hollywood Bowl canceled its 2020 season for the first time in nearly 100 years, it offered advance ticket holders three options: Receive a full refund, get a credit to a future show or donate the value of the ticket back to the organization.

With the cost of tickets ranging from a few dollars to a few hundred dollars, calling for ticket donations is a strategy many performing arts organizations are using to stay afloat amid coronavirus-related show cancellations and postponements. But are audiences actually donating tickets? And if so, what impact does that have on venues?

The Times surveyed 18 performing arts organizations across L.A. to find out.

After canceling its 2020 seasons at the Hollywood Bowl and Ford

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