The European Business Review

Sustainability IS A MINDSET, A NEVER-ENDING JOURNEY

Franziska Gsell has been the Chief Marketing Officer of IWC Schaffhausen since 2015 and also chairs the company’s Sustainability Committee. In this interview, she talks about what the Swiss luxury watch manufacturer does to become an environmentally and socially responsible company, and what it takes to create a great working environment.

Q Franziska, what does sustainability mean for IWC as a company and yourself personally?

A Sustainability is at the heart of everything we do. IWC Schaffhausen has been manufacturing high-quality mechanical timepieces since 1868. Our watches are made with a combination of innovative technology and skills that are part of the cultural heritage of Switzerland, and they are designed to last for generations. The long life of our products is matched by our longterm thinking, and this concept of longevity has been further strengthened by the new My IWC programme, which we launched last November. It enables every buyer of a new IWC watch to apply for an extension of the International Limited Warranty from two to eight years. Given that sustainability is in

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