Entrepreneur

The Halal Guys Once Drew Huge Crowds. Now It's Pivoting for a Socially Distant World.

COVID-19 has forced the restaurant industry to rethink everything. No brand has seen a more dramatic shift than The Halal Guys, a food cart turned franchise where long lines and busy stores were part of the appeal. So how do you transform a hot spot into a safe, reliable meal?
Source: Courtesy of The Halal Guys
Courtesy of The Halal Guys

Patrick Mock used to fly across the country with takeout containers of chicken and gyro. “I’d smell up the whole cabin just so I could bring some platters back for my friends and family in California,” he says.

He was picking up those platters at The Halal Guys, a food cart on the corner of 53rd Street and Sixth Avenue in Manhattan. Mock ate there regularly when he lived in New York and worked as a management consultant. Then he moved to California, and the cart became a rare treat. Whenever he was back in town, he’d visit the cart, put in a big order, and stuff it all into a carry-on bag before heading to the airport. 

Mock’s friends, many of whom he had personally introduced to the brand, knew he was a Halal Guys devotee. So in 2014, when news broke that the business was franchising, they started texting him messages of encouragement. “I was in a meeting, and I started getting pinged on my phone,” he says. “It had never even crossed my mind to do a franchise.” 

But The Halal Guys wasn’t a typical company, and it wouldn’t be a typical franchise. To start, Mock was hardly the only person obsessed with it. The cart had become a beacon of culinary indulgence for street-cultured travelers and locals. It was dependable — closing only twice in its 30-year history — and wildly popular, especially at night, when people were spilling out of bars and clubs. The line was regularly down the block.

Related: How Many Franchise Locations Should You Own?

Mock saw the business opportunity, and not just because he was

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