Readers’comments

Not the Android you’re looking for

The relationship between the Android stakeholders – app developers, phone manufacturers and Google – is a confusing mess. As consumers, it’s not always clear where to go for help and the quality of support is very variable. It can’t be all blamed on lockdown.

For example, if notifications stop working for an app, it could be due to a firmware upgrade/hardware incompatibility (phone), the app itself (app developer), an issue specific to the OS (Google) or a conflict that, in the worst possible scenario, involves all three!

We have a multitude of support forums of varying quality: app ones tend to be better, phone ones vary from manufacturer to manufacturer and Google support is just perverse – “This question is locked and replying