What is your authentic charm?
1 A new colleague has a reputation for being difficult. How would you go about winning them over?
A By making them laugh
B By being as supportive as you can be
C By opening up about your own life
D By being your usual enthusiastic self
2 When you mess up, what’s your instinctive way to smooth things over?
A By being honest about your mistake
B By throwing yourself into sorting it out
C By making light of the situation – there’s always a funny side
D By putting yourself in the other person’s shoes
3 You’re asked to make a speech at a good friend’s wedding. What’s your priority?
Speaking from the heart, and
