DOCTOR

>Malware Infections

>Sleep Problems

>Windows 7 issues

I hope the Doctor is in, as I have a very frustrating problem with some adware/malware. My pastor has an older PC running Win 10. It has the free versions of AVG and Malwarebytes installed, along with Windows Defender. A year or so ago, she started getting ads for popping up, taking over the Chrome browser. We noticed that while she was working on a document, the Run command prompt would pop up in the lower-left of the screen and she would be taken to . I checked the Run command history and found several variations of in the list. Some were misspelled. I ran deep scans with AVG and Malwarebytes but found nothing. I erased the Run history, cleared the cache, ran CCleaner, and hoped for the best. Three days later, it happened again, and she was unable to use the computer, as it just kept running the Run command by itself.