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A new wave of automation

Australia’s hospitality industry has shown great resilience in the face of the COVID-19 pandemic. From reoccurring border closures to reduced dine-in service, the industry continues to adapt and evolve with innovative solutions.

With more people looking for easy access to high quality products, David Downing, Sales Director for Oceania at Franke Coffee Systems, says automation could take on a whole new meaning, with the ability to enhance a café’s daily operations in a safe and efficient way.

“Technology really has changed a lot. How the customers and staff interact with the coffee machine has also changed. I think [automation] is no longer viewed as a second-best option for coffee lovers,” says David.

BUSINESS SUCCESS WITH FRANKE SOLUTIONS

Helping to drive this positive reception is Franke’s devotion to advancing technology, as seen in its A300 fully automatic coffee machine which, David says, produces consistent in-cup quality, all at the

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