The European Business Review

OUTSOURCING THAT PUTS PEOPLE FIRST

Traditionally, the welfare of a company's employees lies within its own control. But what if that same company opts to outsource? Who looks after employee well-being then? Clearly, the working environment and employment policies of the outsourcing provider are key. Rajnish Sinha, CPO at outsourcing provider TaskUs, outlines his company's approach.

Good day, Mr. Sinha! Thank you for giving us your time today. Could we begin with a few words on how you got started in your career in human resources?

Thank you for this opportunity. HR was actually my backup plan, not my first love; business operations was my sole focus. I was a Business major, but liked the people and business combination and went to the best HR school in India: XLRI Jamshedpur. I started my career in consumer goods and then spent a lot of time in tech and consulting, mostly with Genpact, a GE spin-off. I have really loved the opportunity of driving impact on people across my tenure in the function.

What do you find most intriguing about human resources?

I’ve always found building human connections to be very important, and especially in my role as Chief People Officer of a global company, I find bridging cultures and forging connections across the world particularly intriguing.

Working with global talent excites me.

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