![f0048-01](https://article-imgs.scribdassets.com/93q926k8n4aam0ji/images/fileDVSU85YR.jpg)
PAT HEALEY
PRESIDENT AND CEO VIKING YACHT COMPANY
Our philosophy comes from my father, Bill Healey, and that is: “The customer is always right.” So naturally, we would never think about firing a customer—it’s not in our company’s DNA. Sometimes we must advise customers when they come to us with