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Work & flow: a guide to setup success

Cafés are often limited by available workspace and time to produce a consistent, high volume coffee. In previous issues, I talked about the benefits of using technology and training to increase coffee quality and consistency, but this time, I want to focus on maximising speed and volume through workflow.

Setup:

Café setup and layout is the first step to managing volume and efficient workflow, and it all begins with the correct placement of your tools and equipment. At Suntory Coffee, we like to follow the principle of “mise en place” which means “everything in its place”. A clean and tidy workstation helps with a smooth operational flow, and also makes a good impression on customers.

Here are few things that need to be considered as part of your café setup and

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