Can Currys bin laptop that’s under extended warranty?
LEAD CASE
Q I upgraded a Lenovo laptop bought from Currys by adding an SSD (also bought from Currys), paying for a warranty that included data recovery. But when it was sent back for repair, Currys said it couldn’t fix it or retrieve my data unless I paid a further £350. Currys then refused to return the laptop, saying it was binning it – against my wishes. Can it do this?
David Ball
No it can’t, although David may have to pay for