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RICHARD TAMS
ichard is a London-based airline consultant who has worked in markets in Europe, North America and Asia. He has spent most
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ichard is a London-based airline consultant who has worked in markets in Europe, North America and Asia. He has spent most
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You Are What You Risk: The New Art and Science of Navigating an Uncertain World
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The Bling Dynasty: Why the Reign of Chinese Luxury Shoppers Has Only Just Begun
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
byJoseph A. Michelli