in the 18th century to robotic warehouses and driverless trucks in the 21st, logistics has been a tale of gradual automation. More so now, as the growth of e-commerce propels the industry to an AI-led future. “It’s hard to imagine successful logistics businesses going into the future without using AI-related capabilities,” says Manish Saigal, MD and Co-leader of Business Transformation Services at Alvarez & Marsal (A&M), which services logistics clients. The use of AI,
