Karen, a local yoga instructor, contacted me with the familiar tale of a slow computer. When I arrived to take a look, she explained she hadn’t turned it on, so I could see just how long it took to start. Many customers do this, and on most occasions, it doesn’t help me one jot. All I do is waste time watching paint dry until it’s booted, and then – and only then – can I dig in and see what needs doing.
Having said that, I was glad Karen had kept hers switched off: this laptop was so sluggish that I could have learnt to become a yoga master long before it even hit the login screen. Something was definitely amiss, so while I sat and waited, I looked the machine over for clues. The computer was a generic Lenovo with an Intel Core i3 sticker on the front and the styling of a device that was getting on in years, but not