OR THE LONGEST TIME, the thing that drove me most mad online was filling in forms. Why? Because I’ve got a weird name. That little apostrophe in “O’Malley” may not look like much, but it makes every payment a game of Russian roulette. When I hit submit, will I be able to easily complete my purchase, or will the app complain that I’ve entered an invalid character, and possibly make me fill everything in again? If
