Artificial intelligence (AI) is increasingly critical to the FM sector. From smart building technology that can remotely control a building’s energy use and automatically detect an unresponsive elevator, to IoT (Internet of Things)-powered air quality sensors and surveillance systems, AI has already helped facility managers reduce costs and increase efficiency.
But the latest development in AI – ChatGPT – carries the potential to profoundly impact the practice of FM as we know it today, stirring both excitement and apprehension from industry professionals.
