NPR

The border guard looked forbidding — then surprised them with his empathy

A husband and wife were returning from Mexico with chemotherapy medication when a guard asked to see the bottles of white powder. His kindness in that moment left an impression.
Ellen Butterfield and her husband Chas Eisner.

This story is part of the My Unsung Hero series, from the Hidden Brain team. It features stories of people whose kindness left a lasting impression on someone else.


In October 2001, Ellen Butterfield and her husband, Chas Eisner, were driving home to Los Angeles from Tijuana.

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