The sky was a pretty pink, serving as the usual backdrop to the iconic twin Petronas towers that make up the sought-after view from the restaurant. And yet, about an hour into service, I found myself unable to focus, struggling to hide my nervous energy from the team as I bounced erratically between passes and fussed over inconsequential details.
I was distracted because a friend had sent me a Reddit post from a dissatisfied guest describing an evening at the restaurant. Whether or not we deserved the scathing review, there weren’t any avenues for us to answer the faceless
