BT fined £2.8m over contract failures for 1.1m EE and Plusnet customers
by Holly Williams
May 22, 2024
2 minutes
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BT has been fined £2.8 million by the industry watchdog after EE and Plusnet failed to provide clear and simple contract information to more than a million customers before they signed up.
Ofcom said that since June 2022, BT’s EE and Plusnet businesses made more than 1.3 million sales without providing customers with a contract summary and
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