Choosing a broker or a bank is neither fun nor easy. We can spend ages comparing fees, but that doesn’t tell us how good the service is. We can search for online reviews, but unhappy customers are more likely to leave reviews than satisfied ones, so these may be skewed. It’s no wonder that many of us stick with the same provider for years even if we’re not satisfied, because we can’t face the hassle of finding a new one.
That’s why we asked MoneyWeek readers to tell us their experiences of the firms they use, so that we could see which ones you rate most highly and help other readers decide what should be on their shortlist. More than 2,000 of you answered our survey, giving us your views on their costs, the breadth of their services, their ease of use and customer support.
Based on your scores, we’ve put together the MoneyWeek Readers’ Choice Awards, highlighting the firms that you ranked highly in 21 categories from individual savings accounts (Isas) and self-invested personal pensions (Sipps) to bank accounts and credit cards.
Best broker: AJ Bell
For this award, we were looking for a very
