NICHOLAS AND ROSEMARY Sherman booked a cruise to the Northwest Passage in 2018; but because of adverse ice conditions had to settle for floating off the coast of Greenland for two weeks.
They took the cruise operator to court. After losing in the County Court (with £60,000 in costs to boot), they prevailed in the High Court and, in April, in the Court of Appeal.
What distinguished the Shermans from most successful litigants there is that they were self-represented, while the cruise company had instructed leading