Our aim is to make it quicker to search for the information you need, easier to submit many of the documents we once processed manually and more convenient to access products offered through our online store. We’re using technology to help us keep our commitment to improve service delivery and reduce the backlogs we know generate frustration in the aviation community. Automating simpler processesalso frees up our staff to make decisions, to address more complex questions and to provide personalised help where necessary.
