We’re always sceptical of knee-jerk reactions to changes in software and hardware, especially if they seem excessively negative. There are countless examples of new features and technology being instantly dismissed as awful or pointless, only for users to gradually accept and then eventually like them. But we’re fairly sure that our initial unfavourable reaction to the new Outlook – available in both Windows 10 and 11 – will hang around no matter how long we end up using it.
Microsoft launched it in 2023 as an app on its Store (), and started to give those using the previous version (which it calls ‘Classic’ Outlook) the chance to switch by clicking the ‘Try the new Outlook’ button at the top right. Its aim is to replace all
