Fortune

LEADING THE ‘BEST COMPANY’ THROUGH THE ‘WORST THING’

WHAT DOES it take to run the Best Company to Work For? Ask Chuck Robbins, CEO of Cisco Systems, and you will get a pretty standard answer: Communication is key.

“We communicate very honestly, openly, transparently, and authentically,” he says. “And we talk to our employees about any of the issues that they want to talk about. [That’s] really important today because employees want to work for human beings.”

That may sound like a common C-suite spiel, but when Cisco workers reviewed their employer, they too cited communication as one of the

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