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When Helena Epstein was preparing to sit for the Graduate Record Examination (GRE) this month, she asked her older sister, Emilia, for advice and encouragement.
Emilia delivered with a voice mail she had saved from a GRE testing site in Boston three years earlier when she took the exam.
The voice mail started out like any other standard courtesy message, explaining where to report and what to bring to the test. But then the Prometric test centre representative – a stranger to Emilia – turned sincere and personal: