Business Etiquette

Written by Lydia Ramsey

Narrated by Lydia Ramsey and Wayne Kelly

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.





Topics covered are:





First Impressions


The Art of Networking


Business Dress


Professional Correspondence


Email and Social Media Etiquette


Workplace Manners


Dining for Profit





What’s in it for you?





*Never again walk into a networking event wondering if you are making a good impression


*Never again get stuck trying to make conversation with strangers


*Never again question which fork to use or which bread and butter plate is yours


*Never again agonize over what to wear to an interview or a client meeting


*Never again question how to handle conflict in the office


*Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships


*Feel positive about your professional image no matter what the situation


*Be at ease in the business environment





Who should take this course?





Job seekers


Rising executives


Entrepreneurs


Corporate and non-profit leaders


Sales teams


High school and college students


Anyone who wants to get ahead in business

• Language: English
• Publisher: Author's Republic
• Release date: Feb 9, 2017
• ISBN: 9781518942648