Mastering Hard Conversations: Turning conflict into collaboration

Written by Mark Rosenberg

Narrated by Mark Rosenberg

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.

 

In this practical and easy-to-read book, you will:

 

• Deepen your self-awareness and understanding of conflict
• Learn a step-by-step approach to preparing for hard conversations
• Develop your skills and increase your confidence to manage difficult situations
• Work through two powerful case studies that show how the process works
• Learn when and how to give effective feedback

 

Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

• Language: English
• Publisher: Balanced Curve
• Release date: Jun 19, 2024
• ISBN: 9780645894066

Mark Rosenberg

Mark Rosenberg is an executive coach, mediator and facilitator who empowers leaders and their teams to achieve their potential. Mark started his professional career as a lawyer and part-time athlete, before moving into senior management roles in the private and public sector. Mark’s mantra when working with clients is simple: listen, explore, respectfully challenge and support action.