Win-Win in Conflicts: Master Key to Emotional Intelligence, #2

By Sunday Tsoi

Have you ever felt exhaustion and frustration dealing with conflicts in your personal or workplace relationships or in other life situations? Do you believe that it is a win-lose game in all the conflicts? If you do, this book will show you a game-changing perspective.

 

EI makes way for success in life, and pretty much, success in every aspect of life. Life is all about give and take, and as most people believe, there are some situations wherein you lose and in some you win – but is there a way you can always win? After you finish the book, you will know the answer as 'A big yes!'

 

This eBook here, is all about how you can use Emotional Intelligence to create win-win situations in life. Even in the direst of cases, there will still be something you can learn, something you can win away. You need to develop Emotional Intelligence to acquire social skills and create a positive environment with the people around you, and here lies the victory for you. It starts off by introducing you to EI, and through the course of the eBook you will learn how to apply EI into practical life and obtain a win-win outcome. Be it your personal life or professional, be it a conflict at home or at the workplace – you will have the secret ingredient to always win.

 

You will learn about:

What EI is and what are its five components.

How EI forearms you in managing conflicts.

What you can do to raise your EI?

Real life examples where EI saved the day.

How to balance emotions in different situations?

Unique and handy tips and strategies for handling conflicts.

How to become a better listener and speaker?

Advantages of EI in personal relationships and managing domestic conflict.

How to use EI to resolve conflict at the workplace.

Practical ways to utilise EI

EI is your pathway to success in life

 

And…

This is the second book of the series of Master Key to Emotional Intelligence.

• Language: English
• Publisher: Wholistic care Ltd
• Release date: May 31, 2020
• ISBN: 9780473523480

Sunday Tsoi

Sunday Tsoi is a counsellor, family Therapist, Life Coach, Nutritional Health Coach, professional supervisor to counsellors, mental health workers, NGO administrators, corporate CEOs and health professional people. She is the CEO of Wholistic Care and is also a guest lecturer at the AUT University of New Zealand. Intellectually she has pursued different areas of knowledge to enhance the fulfilment of her vision. Her academic achievements include; Diploma of Counselling & Family Therapy, Diploma of Integrative Nutrition and Health, Master of Philosophy in Sociology, (Lingnan University), Master of Divinity (Lutheran Theological Seminar), Bachelor of Social Science (Lingnan University) and Bachelor of Theology (Evangel Seminary). Her interdisciplinary academic qualifications enable her to contribute successfully in many areas; which includes providing counselling and family therapy to people from different backgrounds and ethnicity, and leading an international business team in Usana Cellular Nutrition Company which involves the training of entrepreneurs in Asia, Pacific and Europe. She strives to make the world to be a better place to live. This has been recently demonstrated with her ‘True Health Foundation Ambassador Award’ (2017), ‘Champion for Change Award’ (2015) and ‘5K Run Champion for Change Award’ by the Usana Foundation.’ She set up ‘Wholistic Care’ in 2007 in New Zealand in order to provide physical, psychological and spiritual health service. She sees herself as a missionary to people in poverty of holistic health. At the same time, she has been actively involved in humanitarian work by serving people in different countries since she was 23 years old; including Thailand and Uganda.   Sunday had been lecturing at Carey Baptist College in New Zealand in certain subjects; such as Youth Programme and Design; Cross-cultural Study, Spirituality and the Introduction to Counselling. She is passionate about enlightening people to find their pathway to contribute to their own lives and the local community.   Sunday’s highlight of her life journey is becoming the Ambassador of Usana Foundation. Her involvement includes serving the local community in New Zealand and furthermore in Africa. She is a philanthropist in action.

Book preview

Overview

Have you ever felt exhaustion and frustration dealing with conflicts in your personal or workplace relationships or in other life situations?  Do you believe that it is a win-lose game in all the conflicts?  If you do, this book will show you a game changing perspective.

Emotional Intelligence (EI) makes way for success in life, and pretty much, success in every aspect of life. Life is all about give and take, and as most people believe, there are some situations wherein you lose and in some you win – but is there a way you can always win? After you finish the book, you will know the answer as ‘A big yes!’

This eBook here, is all about how you can use Emotional Intelligence to create win-win situations in life. Even in the direst of cases, there will still be something you can learn, something you can win away. You need to develop Emotional Intelligence to acquire social skills and create a positive environment with the people around you, and here lies the victory for you. It starts off by introducing you to EI, and through the course of the eBook you will learn how to apply EI into practical life and obtain a win-win outcome. Be it your personal life or professional, be it a conflict at home or at the workplace – you will have the secret ingredient to always win. 

You will learn about:

What EI is and what are its five components.

How EI forearms you in managing conflicts.

What you can do to raise your EI?

Real life examples where EI saved the day.

How to balance emotions in different situations?

Unique and handy tips and strategies for handling conflicts.

How to become a better listener and speaker?

Advantages of EI in personal relationships and managing domestic conflict.

How to use EI to resolve conflict at the workplace.

Practical ways to utilise EI

EI is your pathway to success in life

And...

This is the second book of the series of Master Key to Emotional Intelligence

Another two books are coming soon!

Understanding Emotional Intelligence – An Introduction

Emotional intelligence is a concept that has acquired great importance in recent years, although it has always been present in our lives. Since children are very young, it is often more comfortable for them to train that emotional intelligence so that in the future, they know how to control and understand their emotions, as well as solve problems by having self-control over their feelings and thoughts. Unfortunately, most adults still struggle with this.

What is emotional intelligence?

Emotional intelligence is the ability that people have to perceive their own and other people's emotions, as well as understand and regulate them. To gain social skills and create a positive environment with the people around you, you need to develop emotional intelligence.

Emotional intelligence consists of a set of skills that allow you to have the self-control of your own emotions and feelings. These skills curb your impulsive behaviours and aid in conflict resolution in an assertive manner. Here are some essential skills that an emotionally intelligent person must develop. 

Emotional Perception

The first skill of emotional intelligence is emotional perception. This makes you realise what others might be feeling at any given moment and then