The Pro-Achievement Principle: Cultivate Personal Skills for Effective Teams
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About this ebook
To be admired as a transformational leader among your peers and make a valuable difference at work, you don't need an MBA or even a college education. It doesn't matter how long you've been working, what your organizational rank is, or whether or not you have direct reports. You can start practicing the two leadership skills introduced in this short book after the first four lessons.
THE PRO-ACHIEVEMENT PRINCIPLE gives you the most important self-adopted skills to create positive outcomes and inspire winning teams. You will learn how to:
>Put into practice the two key attributes for building the determination to win
>Create momentum with small wins for upward team success
>Transition yourself into a leader who motivates by example
>Get team commitment and allegiance to organizational goals
>Recognize potential hires in the very first interview
While most leadership books tell you WHAT to do to succeed, this concise resource shows you exactly HOW, and it begins with the very first lesson. Make this *BIZLETTM your personal tool for learning how to influence others to add value and care about the work they do.
* Definition of "Bizlet": A brief and powerful book of 140 pages or less that can be read in the time it takes to fly from NYC to Chicago.
Dr.Deb Bright
Dr. Deborah Bright is a nationally known leadership and performance coach. Her clients include executives and managers at all levels, as well as professional athletes, investment bankers, small business owners, and other individuals who seek to advance their standing in the workplace. Once ranked among the top ten U.S. women divers, Dr. Deb, as she is known, uses her experience in competitive diving as the foundation of her insights into the architecture underlying individual and team performance. Coaching those who are at the top of their game and who have the desire and potential of progressing from better to best in their field fuels her passion for what she does. Her client concerns typically range from big picture items that involve handling organizational changes and the implementation of strategic plans, to more micro issues that revolve around interpersonal relationships, personal growth, executive presence, and the ability to handle pressure.After earning her doctorate in education from Arizona State University, she went on to serve on the faculty of New York University and contributed as a fellow at the American Institute of Stress. For the past seven years she has served on the prestigious Arizona State Board of Opticians on behalf of the Governor of the State of Arizona.
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Book preview
The Pro-Achievement Principle - Dr.Deb Bright
1
Pro-Achievement:
The Individual’s Tool for Organizational Success
Can you name even one manager, team leader, supervisor, or CEO, who would hesitate for a minute to accept an opportunity to get more and better-quality work from their employees, without having to offer monetized incentives like salary increases or bonuses? The lessons you will read in this BIZLET are specifically dedicated to showing you the pathway to precisely that objective.
As a boss, team leader, project manager, business owner, or executive, you know all too well what kind of performance you would like from your direct reports and teams; but can you get it? And can they give it?
You bet you can, and they can too! And it’s much easier than you might think.
Recall how many times you’ve said to one of your colleagues in a state of frustration, What do I have to do to get these employees to be more helpful to our customers?
or Why don’t my people pay more attention to what they’re doing instead of thoughtlessly going through the motions?
or Why don’t they take more initiative?
Research has shown that when these questions are asked, the people being talked about are quite likely unaware of what level of performance is expected from them. But explaining specific expectations of performance to people is merely a starting point that’s far from empowering them to actually live up to those expectations. The real challenge is getting people to willingly commit to raising their own performance bar. Once that glorious moment happens, both of you will soon see results that will surprise you, them, and those with whom they work!
The contents of this BIZLET will detail, in simple terms, how you can help create an atmosphere brimming with employees and coworkers who step up and operate with a renewed sense of pride and enthusiasm in a way that echoes the motto, If it’s to be, count on me.
Does this sound like pie-in-the-sky thinking? Well, it’s not.
EVERYONE WANTS TO BE PART OF A WINNING TEAM
What’s motivating for working people today is the feeling of belonging and knowing that they’re contributing something of value to the organization. They want to know how they can make a positive and valuable difference. It has to do with them feeling engaged in what they’re doing. Think about it. Did you ever meet a young Marine who didn’t exude pride in just being a Marine? Marines aren’t the only ones with a desire to embody Semper Fi. Everyone wants to feel pride and commitment in what they do.
Everyone desires to learn and grow, both personally and professionally, during their career. Most would relish the idea that if they didn’t show up for work today, they’d be sorely missed!
People who are proud of what they do and where they work can always be found in workplaces that foster an atmosphere where individual achievement is promoted and valued as a key priority. Creating what’s known as an achieving atmosphere
involves making sure employees are properly equipped with essential attributes that are well within their control.
One of these key attributes involves their attitude. But, precisely what type of attitude is required for creating an achieving atmosphere? The pages that follow touch on many common types of attitudes. For example, you’ll learn that the long-cherished positive attitude
isn’t enough! This is mainly because its real meaning is vague and highly subject to misinterpretation. We’re not simply talking about cheerleaders here.
But
you might ask, if not a positive attitude, then what?
You’ll learn that the kind of attitude most compatible with an achieving atmosphere incorporates aspects of self-reliance, self-confidence, and, yes, positive thinking. The culmination of such incorporated aspects is what some frequently call a can-do
attitude. This term still isn’t quite accurate, as can-do
attitudes don’t always foster a desire to make a valuable difference through one’s actions as an individual or as a member of a team. In the lessons ahead, you’ll discover and understand how to promote the kind of attitude set among workers that’s the cornerstone for creating an achieving atmosphere among all people in any organization. The attitude a person has when going about what they do, doesn’t come about naturally; it’s heavily influenced by the work environment itself. Teaching people to understand and adopt for themselves an achieving attitude
and having it catch on like wildfire in your team, is the core mission behind this enjoyable and easily applied read.
At this point, you might be saying to yourself, Wait a minute, this book is for leaders. I’m not yet anyone’s boss or the head of anything! Why should I keep reading?
If that is what you are thinking, take a minute to step back and ask yourself how you think leaders get to be leaders. To give you a bit of guidance while thinking, consider this: leaders are not made by the appointment of others or by way of designated titles or signs on a desk. Leaders get to be leaders from the inside out and not the outside in. People become leaders or potential leaders when they first grasp a true understanding of exactly what they can and cannot control.
Though you may not have the title of a leader yet, it is guaranteed that what you will come to realize from the pages between this front and back cover will kick start the passion of the leader inside you… whether or not you think of yourself as a leader. And, even if you don’t view yourself as a leader, you will, without a doubt, become a great team player after adopting the cherished ingredient of Pro-Achievement.
Also, even if you are not yet in a formal leadership position in your organization, do not skip what is offered in Lesson 5 - Recruiting Pro-Achievers: A Team Leader’s Guide. When job openings come up in the organization where you work, what you read in the lesson 5 will give you a leg up on everyone you might find yourself competing with.
2
Responsibleness:
A Core Component of Personal Achievement
Can you identify the hidden problem in the following dialogue between a boss and her direct report?
Boss: Where’s the Hutchinson report that was due two hours ago?
Direct Report: I’m sorry. I couldn’t get it done on time because Joey in the legal department didn’t give me the information I requested.
Boss: Did you contact him?
Direct Report: I emailed him about an hour ago, but I still haven’t heard from him.
Boss: Why didn’t you contact him sooner? And couldn’t you just have walked over to his office and talked to him? His office is on your floor.
Direct Report: Well, I guess I could have!
If ever you find yourself in a conversation such as the one above, be aware that you’re conversing with a person who has little understanding of what they can or cannot control.
The challenge the boss has in this brief scenario is a much broader problem than it appears. Getting their direct report to recognize span of control is the looming challenge she needs to tackle. The direct report in this scene recognized the responsibility he had, but he was missing the necessary ingredient of responsibleness
—a rarely used word which characterizes the attribute that goes to the core of personal achievement and is found within the basic character of good leaders.
DIFFERENTIATING RESPONSIBILITY FROM RESPONSIBLENESS
Very few people understand the true definitional difference between having responsibility and having responsibleness. No wonder. Responsibleness is a word that’s rarely used; even the spell-check on my computer fails to recognize the word responsibleness despite its appearance in the Oxford American Dictionary and Thesaurus.
Having responsibility is often used as a phrase meant to point out a level of importance someone has to define a particular role they play, or to indicate something they’re in charge of. We have a pretty good idea of what’s meant when we hear that someone exhibits a sense of personal responsibility.
It means more than having responsibility for something and has more to do with one’s character and dependability. It also implies trustworthiness that breeds confidence in relationships.
However, some people often consider having personal responsibility more akin to a temporary obligation than a kind of existential state of being. To give emphasis, clarity, and differentiation to this important character trait, in this BIZLET, we’ve chosen to use the phrase personal responsibleness. Personal responsibleness, in contrast to personal responsibility, more accurately implies that state of being in a person’s character that is more permanent than temporary. It describes an ingrained competency and trustworthiness that we associate with those displaying a highly recognizable degree of reliability.