Billion Dollar Sales Secrets: Superstar Selling Tips For All Seasons
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About this ebook
? Attention Sales Leaders and B2B Sellers! ?
Are you struggling to keep your sales team motivated and producing consistent results? Look no further than "Billion Dollar Sales Secrets" -the ultimate resource for achieving top performance in today's ever-changing market.
? This
Joe Paranteau
Joe Paranteau is a leading expert on sales, generating more than $1B in just five years, an uncommon accomplishment. He has led nearly 30K sales meetings in his 28-year career. He currently works at Microsoft as a sales leader. Additionally, Joe is a sales coach and mentor, a keynote speaker, veteran, entrepreneur, and investor. Joe holds an MBA and a BA in Communication. He melds his indigenous roots with modern business acumen creating unique and timely insights. In his first book, Billion Dollar Sales Secrets, he shares fifteen secrets to help inspire salespeople to rise to meet today's challenges, ignite their dreams and success.
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Billion Dollar Sales Secrets - Joe Paranteau
Copyright © 2020 by Joe Paranteau
All rights reserved. No part of this book may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author, except by a reviewer who may quote brief passages in promotion or in a review for this book and its contents. The recording of this publication is strictly prohibited. The views expressed here are my own, and nothing represents Microsoft’s point of view. Some names and identifying details have been changed to protect the privacy of individuals.
ISBN 978-1-7352327-7-5 (hardcover)
ISBN 978-1-7352327-5-1 (paperback)
ISBN 978-1-7352327-0-6 (ebook)
Library of Congress Control Number 2020922989
Permission to use material from other works.
Cover and interior design by G Sharp Design, LLC.
Contributions and editing by Andy Earle.
Printed in the United States of America.
Published by Joseph Paranteau, Dallas, TX
For permission requests or bulk orders, please visit billiondollarsalessecrets.com.
To all the advisors, coaches, and mentors who have helped me grow into the person I am today. And to my family. I am forever grateful.
Contents
Introduction
Secret #1
Look Inside
SecreT #2
The Yin and Yang of Rapport
SecreT #3
Rise Up
secreT #4
It Takes a Plan
SecreT #5
High-Quality Connections
SecreT #6
What Do You Bring to the Party?
SecreT #7
Sales Managers Suck
SecreT #8
Listen Up
Secret #9
What You Say (When You’re Not Talking)
Secret #10
Ready, Set, Present!
SecreT #11
What Next? Staying On Track
SecreT #12
Closing the Deal
SecreT #13
Amplify Your Impact
SecreT #14
Always Be Curious
SecreT #15
Handling Success
Epilogue
Acknowledgments
Introduction
Thank you for purchasing this book! I hope you gain value from the insights I learned as a professional salesperson for 30 years. Years ago, I set a goal for myself: I wanted to sell more than a billion dollars in revenue. I had the opportunity to have substantial annual sales quotas (ranging from $20M-$300M) and work with thousands of customers. In less than five years, I surpassed my billion-dollar goal. As I wrote this book, my employer became the world’s most valuable company with a market capitalization of 1.1 trillion dollars. But my time at working in big tech is only part of my story. I have another two decades of experience working in startups and coaching salespeople, in addition to the skills I gained serving in the military.
Over the years, I’ve had peers, mentors, and customers beg me to share the insights I gained from thousands of interactions and experiences. I picture readers of this book ranging from seasoned veterans to first time sellers. For the experienced salesperson, there may be some tips you never considered; hopefully, you will gain some new perspectives. For new salespeople, this will help you build good habits and work from the inside out as you develop skills and knowledge. In this book, you’ll learn proven principles to help you answer questions like:
What’s preventing me from succeeding in sales?
How do I get started in sales?
How do I advance a sale?
How should I structure my sales calls to reach my desired outcomes?
How do I stand out from the crowd?
How do I manage my business, boss, and partnerships to reach a common goal?
What can I expect if I am successful?
These sales secrets make up my little black book
full of specific information I’ve used countless times in my career. You’ll discover in-the-trenches street smarts, basic sales lessons, training tips, and scientific research in this book. My unique selling career is grounded in Human & Organizational Communication, Psychology, Sociology, Business, and Engineering. I used to sell to sellers, which helped me get real good at selling. I’ve had formal training in many modern sales methodologies, plus a wealth of personal experiences gained from living in many different places and cultures. I’ve had many kinds of sales experiences, including 10+ years in direct marketing, professional business-to-business (B2B) sales, owning small businesses, volunteering, and door-to-door selling.
My secrets have been tested and proven in ways such as:
Outmaneuvering competitors to win multi-million dollar, multi-year complex B2B sales
Satisfying customers and growing businesses
Growing a direct marketing business from the ground up to be a valuable passive income stream
Growing a small business customer base and market presence
Buying and negotiating complex real estate deals
Here’s your first free sales secret – the enemy of sales is TIME! Don’t stop reading after the introduction or just cherry-pick the chapters that seem interesting. Create your action plan now. Invest your time and dive in. What are you waiting for?
Secret #1
Look Inside
6,500 feet in the air and hours into my first cross-country solo flight, I hit a patch of gut-wrenching turbulence that shook me to my core and made me realize that I was standing in the way of my success. My gas gauge was bouncing all over the place. Suddenly my mind thought I was losing fuel. I started to hyperventilate, my skin got clammy, and sweat dripped down my forehead. My eyesight dimmed, and then I remembered what my instructor told me: relax, breathe deeply, fly the plane.
I did precisely that, and when I was out of the turbulence, my fuel gauges stabilized. I had not yet studied this, but fuel gauges work by floats in the tank that are disrupted by turbulence. I learned not to trust the gauges in the plane for fuel. Fuel is time, so I watched the clock like a hawk. Alone, thousands of feet in the air, I almost sabotaged myself by panicking. I needed to do some work on myself.
And so do you.
You’re probably not flying a plane, but you need to have total mastery over yourself and learn how to better yourself to succeed genuinely. In this chapter, you’ll learn to find your brand, challenge your biases, and set your intentions.
The first secret to taking your sales performance to new levels is understanding your weaknesses and seeking to improve them. You have to lose your baggage to work more complex details. Introspection will strengthen your hustle. In this chapter, you will receive exercises and tools for discovering your motivations behind selling, your strengths and weaknesses, and how to take control of your selling career. You’ll start by taking stock of who you are because your brand is your biggest asset as a seller. Then I’ll show you how to shift your attention from your past to your future so you can get rid of your biases. But removing biases is only half the battle; you have to go one step further and learn how to set your intentions, find your reason to care about what you’re selling, and orient yourself towards others. This chapter will cover that and conclude with a few concrete tips for improving yourself personally and professionally.
You may doubt a book can change your selling career, and that’s why we start with you. Change comes from within, and you need to focus on your mindset to lay the foundations for lasting change. The right mindset will serve as a significant asset throughout your career. You want to stay introspective and in tune with your ambitions. The secrets in this book will give you many tools for success, but in the end, you are the one who has to act. If you are a student of growth and self-improvement, you are well suited to a successful career. Selling will return dividends in all areas of your life, but you must know yourself well to sell well. Maybe you aren’t used to taking a long, hard look at yourself and don’t know where to begin. Objectively taking stock of your assets, weaknesses, and biases is challenging, especially if you don’t like what you find. While looking inside isn’t so simple, this chapter will help you get there one step at a time.
Let’s Start With Your Story – Why Are You Selling?
The first phase of looking inside yourself is to get your story straight. Check yourself at the door and get real. If you don’t have a firm grasp of your own story, you won’t be able to communicate what makes you unique and why customers should buy from you. Having a clearly articulated story for yourself will remind you why you love selling when business gets tough. Ask yourself questions like How did I get into selling?
and Why do I want to sell?
Maybe you’re deliberate, or perhaps you’re like me and started your sales career somewhat by accident. Answering these questions will get your journey of introspection started. Going back to the beginning of your sales career can help you understand why you chose this path. The following self-assessment will open you to more reflection and get you thinking deeply about yourself as a salesperson.
Over the next few pages, I’m going to walk you through tools that will help you explore your history and motivations. Look at your personal history, unique experiences, and baggage. Embrace your story and your motivations for selling; these will be assets that help you create your ideal future. You’ll want to unpack and wrestle with these before we dive into selling any further. Are you ready to take this journey together?
Self-Assessment
Examine your experiences, goals, dreams, and current situation. Take a moment and answer these questions right now. Don’t gloss over this! You may think you know yourself well, but self-knowledge is the foundation for success, so don’t move forward until you are sure.
Why do you want to sell?
How will you help people get what they want or need?
What preconceived notions do you have that are creating barriers to your future success?
What will happen if you don’t make a change right here, right now? What does the path of inaction look like?
Picture yourself as a successful salesperson. What does your life look like? What images come to mind? What will it allow you to do? Be very descriptive.
Who are the people in your life you will invest in? These are people you know and love whom you are going to help.
Identify the people in your life that will help you. Whom do you need, and why? Even if no one specific comes to mind, what kind of people do you need?
Answer these questions now, and then reflect on them again after you’ve finished the book. Introspection is an ongoing journey; you’re constantly changing, so you need to check in with yourself consistently! Speaking of change, let’s talk about how your past relates to your present – and ultimately your future.
Find Your Fuel
The second step in preparing yourself to change your altitude is to discover what motivates you. It’s easy to lose motivation as a seller, especially in bad economies or with demanding clients. If you lose your motivation, your numbers will drop, and that can jeopardize the momentum you’ve built over your career, so it’s critical to zero in on your motivations. You’ll be surprised how helpful this can be. Anytime you find yourself frustrated or overwhelmed, remember why you chose this career in the first place.
Reflecting on your motivations will make your work more meaningful. You may worry that the path to your dreams is impossible. But even if you’re living in a blue-collar town, that doesn’t mean you can’t become a CEO one day. Your past doesn’t define you. In fact, it can inspire you.
I’m an example of this, as I draw motivation from my upbringing. I grew up in poverty, fantasizing daily about future success. I’m Native American and Métis, meaning I’m both American Indian and Canadian, and I’m the first generation in my family to grow up off the rez.
My dad was born in Harlem, Montana, on the Ft. Belknap Indian Reservation, and grew up in a house with a dirt floor and wooden slats for walls. He escaped Montana’s cold through military service and met my mother, but they divorced when I was young. Growing up, we never had any money. My brother, sister, and I would paint rocks and go door-to-door, selling them as paperweights. I was the salesperson, and my brother was the artist. My sister made sure no one ripped us off. I think many of those early sales were due to our neighbor’s charity. We were always struggling, getting our power disconnected, and shopping at scratch-and-dent grocery stores or thrift stores. Instead of getting new pants, we’d patch up old ones or go dumpster diving. I envied those who had more than us, and it’s what fueled me to break the cycle of poverty. Wanting more is a powerful emotion, and it can be a strong motivator.
So, what’s fueling you forward? Having a chip on your shoulder isn’t a bad thing if it propels you instead of holding you back. Michael Jordan had a chip on his shoulder because his high school coach didn’t see his greatness. So did Walt Disney, who was labeled not creative.
Too many people believe their present situation defines their future. The fact is that where you are now doesn’t matter. Going forward, you choose to either be the victim or the victor.
If you’re at the same point where you were five years ago, ask yourself if you’re growing. How much value are you adding to other people and the marketplace? If you are stagnant, why? Maybe you’ve accepted where you are and stopped dreaming. Perhaps you have rationalized mediocrity or even defeat. I don’t claim to know your situation, but if you believe you can do more, you can. You and I are just getting started on an incredible ride together. You want to learn more about selling, and I want to share some great lessons with you. But the story begins and ends with you. Change happens from the inside out.
Drop Preconceived Notions
With your story and motivations in mind, the next step is to take stock of what biases and preconceived notions you might be harboring. Unfounded biases will only hold you back and make you a less successful salesperson. Identify and let go of these to free yourself up for more sales. It’s unlikely you’ve gone through life without acquiring unfair biases based on negative experiences, and you need to challenge yourself to think about these. There are many unconscious bias tests you can take online to understand beliefs you may not know you hold. You should also reflect on the first impression you tend to have upon meeting someone new. Did you