Skills
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The area managers go to the HO (Bombay) every month and literally mug up word to word detail, the specific technical words, the sequence of the sentences, the display of the folder, the eye contact, the closing with pointed statements in order to get assurance of prescription from the doctor, was all practice so thoroughly that this extremely content and process specific detail is ground very thoroughly at the field managers meetings and then on to the medical representatives meeting. This cyclic intensive training literally got into Athris psyche.
Soft Skills Initiatives is a natural evolution as far as Athri is concerned. Before Pharma experience Athri had the privilege of working in Avery India Madras. He worked as GM in 3 auto dealerships (Daewoo, Hyundai, and Tata Motors). He moved to ICFAI as Consultant trainer (soft skills). He worked as Marketing Manger in SD Pharmacy and GM in two Pan India Training Companies. He also worked as Marketing Manager (Overseas customers) and growing software developer and for a short while for ICICI home Loans. This rich and varied experience helped him establish himself as a note worthy and successful trainer all over South India. The title of the booklet wants to convey to the reader.
Dr. Rabindranath Athri
Youngsters in general are extremely full of potential once they are clear about their objective. Those of them who try to find out the how of it will land at skills. The world of skills can do wonders in a person's career. My small book is an attempt to fill this need.
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Skills - Dr. Rabindranath Athri
Copyright © 2016 by Dr. Rabindranath Athri.
ISBN: Softcover 978-1-4828-6956-9
eBook 978-1-4828-6955-2
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
www.partridgepublishing.com/india
CONTENTS
Introduction
Foreword
Our India
1. List of Soft Skills
2. Expression, The Positive Hello
3. Self Awareness
4. Building A Positive Perception
5. Positive Attitude
6. Goal Setting
7. Communication skills
8. Relationships, Relationship and learning
9. Problem Solving
10. Leadership
11. Mastery of Communication Skill
12. Group Discussion
Acknowledgements
JUST
YOU
&
ME
ATHRI
SOFTSKILLS INITIATIVE
ESTD.1994
COCHIN-682020
A thri was fortunate to attend a five day workshop on NLP by one of the founders of NLP, Mr. Richard Bandler. That was the decisive moment when Athri got obsessed with training. His background from 1967 to 1997, as a Medical Representative, Field Manager and Area Manager, gave him just the right climate and atmosphere for training. In this MNC Pharma Company in which he worked, (John Wyeth and brother limited) the emphasis and practice of training was practically a day and night affair.
The area managers go to the HO (Bombay) every month and literally mug up word to word detail, the specific technical words, the sequence of the sentences, the display of the folder, the eye contact, the closing with pointed statements in order to get assurance of prescription from the doctor, was all practice so thoroughly that this extremely content and process specific detail is ground very thoroughly at the field managers meetings and then on to the medical representatives meeting. This cyclic intensive training literally got into Athri’s psyche.
This was not all. While working with the representatives every doctor call is deeply analyzed with regard to the objective, strategy, convincing technique timely display of the display material, mentally noting down the yes signals and closing was diligently done at every call.
Soft Skills Initiatives is a natural evolution as far as Athri is concerned.
Before Pharma experience Athri had the privilege of working in Avery India Madras. He worked as GM in 3 auto dealerships (Daewoo, Hyundai, and Tata Motors). He moved to ICFAI as Consultant trainer (soft skills). He worked as Marketing Manger in SD Pharmacy and GM in two Pan India Training Companies. He also worked as Marketing Manager (Overseas customers) and growing software developer and for a short while for ICICI home Loans.
This rich and varied experience helped him establish himself as a note worthy and successful trainer all over South India.
The title of the booklet wants to convey to the reader
JUST
We are aware our readers are always in a hurry. They are in the mobile Era. So if I say just, they are likely to perceive that this booklet is meant to be short, crisp, yet with a worthwhile content.
YOU
We are presently living in an I, Me, My mind set.
Our Sanskrit heritage tells us of PRATHAMAPURUSAHA and this important person is the second person in our commonly understood 1st, 2nd and 3rd person. So the importance is given to prathamapurusha, the second person so that in our relationships we give emphasis an