Journey to Sold: Your passport to a profitable property sale
By Geoff Grist
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Journey to Sold - Geoff Grist
Praise for Journey to Sold
‘Selling real estate is a complex process with lots of small steps along the way, so I love that Geoff has broken down the real estate journey to help educate sellers of the importance of working with a great real estate agent who will guide you through the maze of selling. Following Geoff’s tips will help you sell for top dollar in the fastest possible time.
Aaron Shiner, Co-founder of LockedOn
‘Once again, Geoff has shown us why he is one of Australasia’s leading real estate agents and business owners. He has a unique way of telling a compelling story and an outstanding ability to have those who work with him embrace and follow his example. His knowledge and understanding of what it takes to successfully sell a property is cleverly laid out in this book. Anyone can sell a property, but not every agent does it well. This book sets the benchmark for all real estate agents and clearly shows why it is not easy to sell a property well.’
Kevin Turner, CEO and Lead Anchor at Property.TV
‘The role of an agent is to anticipate the unmet, unidentified and unsatisfied needs of today’s ever-changing customer. A great agent takes the pressure off the client. It’s the agent’s systems, methodology and approach that generates exceptional results. I’ve known Geoff for over 12 years, and this book is a testament to his detailed knowledge and aspiration to improve our industry.’
Josh Phegan, Speaker – Trainer – Coach at joshphegan.com.au
‘In Journey to Sold, Geoff Grist illustrates his meticulous, intelligent, proven and highly successful approach to selling property. It is so refreshing to read the words of someone who is not only a lateral thinker, but a person who holds such a high position of respect within the property industry. This book finds the solutions, gives the correct answers and is a must-read for anyone contemplating the biggest financial transaction of their lifetime.’
Peter Baldwin, Director/Chief Auctioneer, Richardson & Wrench Pty Limited
‘Great insight from a trusted source. An easy-to-understand, invaluable reference for anyone looking to sell their property, from a seasoned property professional. Well worth the read.’
Ben Dickson, Exclusive Buyers Agent at Hunter Manor
‘Every real estate sale is a journey for the seller. Naturally, there’s a lot at stake. The critical difference with property is that it has no recommended retail price, which means that every seller, armed with the right advice, information and support, has the opportunity to influence their selling price to achieve a top market result. There would be few people better qualified than Geoff Grist to guide sellers through the real estate selling journey, and Journey to Sold pulls back the curtain on everything required to deliver not only a great selling price, but also a rewarding real estate selling experience. From preparation, to launching the marketing campaign, to negotiating the best result, Journey to Sold lays out a proven road map for success from someone who knows the process backwards. Don’t do this alone. Discover the powerful edge Geoff’s knowledge and experience will give to your next sale.’
Ray Wood, CEO, Bestagents Australia & New Zealand
‘I work with real estate agents at all times in their careers and am always reminding them to systemise for success
. I have had the pleasure of working with Geoff and he has gone above and beyond to write it down
to help educate property sellers and raise the bar for his peers in the real estate industry. This book helps demystify the sales process so that sellers better understand the value their agents deliver.’
Robert Williams, Real Estate Trainer/Coach and Mentor at www.mrlister.com.au
‘Whether you are selling your home for the first time, or have sold many homes, Geoff has great advice and takeaways right here in this book. It’s like Wikipedia for home selling – a step-by-step guide with something for absolutely everyone.’
Samantha McLean, Managing Editor, Elite Agent
‘There is a saying that every journey begins with a first step. Many people find the journey of selling their home to be stressful, confusing and complex, and often don’t know where to start or what to do. Real estate expert Geoff Grist has produced a masterful summary of how to sell your home that will assist every seller in navigating this challenging process. Drawing upon his many years of producing outstanding results for his clients, Geoff has been able to crystallise his experience in a clear, logical and easy-to-read road map of the path to a successful sale. If you’re considering embarking on the journey of selling your home, your first step should be to buy this book.’
Andrew Cocks, Owner and Managing Director, Richardson & Wrench Group
First published in 2019 by Major Street Publishing Pty Ltd PO Box 106, Highett, Vic. 3190 E: info@majorstreet.com.au W: majorstreet.com.au M: +61 421 707 983
© Geoff Grist 2019
Quantity sales. Special discounts are available on quantity purchases by corporations, associations and others. For details, contact Lesley Williams using the contact details above.
Individual sales. Major Street publications are available through most bookstores. They can also be ordered directly from Major Street’s online bookstore at www.majorstreet.com.au.
Orders for university textbook/course adoption use. For orders of this nature, please contact Lesley Williams using the contact details above.
The moral rights of the author have been asserted.
ISBN: 978-0-6485159-4-4
All rights reserved. Except as permitted under The Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher.
Cover design by Simone Geary Internal design by Production Works Printed in Australia by Ovato, an Accredited ISO AS/NZS 14001:2004 Environmental Management System Printer.
10 9 8 7 6 5 4 3 2 1
Disclaimer: The material in this publication is in the nature of general comment only, and neither purports nor intends to be advice. Readers should not act on the basis of any matter in this publication without considering (and if appropriate taking) professional advice with due regard to their own particular circumstances. The author and publisher expressly disclaim all and any liability to any person, whether a purchaser of this publication or not, in respect of anything and the consequences of anything done or omitted to be done by any such person in reliance, whether whole or partial, upon the whole or any part of the contents of this publication.
Contents
1. GETTING STARTED
Step 1 – Preparing for Take-Off
Step 2 – Planning Ahead
2. READY, SET, GO
Step 1 – Meet each other
Step 2 – The Job Interview
Step 3 – Signing the Agency Sales Agreement
Step 4 – The Agent’s Estimate of Selling Price
3. THE PAPERWORK
Step 1 – Your Conveyancer
Step 2 – The Contract of Sale
Step 3 – Documents Relating to the Contract of Sale
Step 4 – Inclusions and Exclusions
Step 5 – Fair Trading Compliance
4. PREPARATION
Step 1 – House of Horrors
Step 2 – Your Set-to-Sell Score
Step 3 – Systems and Checklists
Step 4 – Rental Appraisal
Step 5 – Selling a Vacant Property
Step 6 – Property Information Sheet
5. GETTING SALE READY
Step 1 – Styling
Step 2 – Timing
Step 3 – Vendor Paid Marketing
Step 4 – Book the Auctioneer
Step 5 – Pest and Building Report
Step 6 – Strata Report
Step 7 – Keys, Remotes and Pets
Step 8 – Professional Photography
Step 9 – Floorplan and Site Plan
Step 10 – Copy
Step 11 – Signboard and Brochure
Step 12 – On Display
Step 13 – Privacy Notice
Step 14 – Marketing Approvals
6. PROPERTY PRE-LAUNCH
Step 1 – VIP Previews
Step 2 – Buyers Agents
Step 3 – Open Times
Step 4 – Open Inspections
Step 5 – Editorial and Social Media
Step 6 – Test it First
7. OPEN FOR BUSINESS
Step 1 – Launch the Property Online
Step 2 – Database Buyer Match
Step 3 – First Saturday Open Home
Step 4 – Data Entry, SMS Follow Up
Step 5 – Call Backs and Feedback to the Owner
Step 6 – Just Listed, DLs Delivered
Step 7 – Database and Enquiry Follow up
Step 8 – First Mid-week Open for Inspection
Step 9 – Call Backs, Discussion and Feedback
Step 10 – Target Buyer Appointments and Second Inspections
Step 11 – Continue Open Homes, Call Backs and Feedback
8. NEGOTIATION
Step 1 – First Offer and Start Negotiations
Step 2 – Present the Offer to the Owner
Step 3 – Negotiate to Agree on Terms, Price, Deposit, Settlement Date and Final Price
Step 4 – Cross-check with all Buyers who Inspected
Step 5 – If not Sold, Continue to Auction
9. AUCTION
Step 1 – Setting the Scene
Step 2 – Sold or Negotiated at Auction
10. GETTING THE DEAL DONE
Step 1 – Sales Advice and Terms
Step 2 – Bank Valuation
Step 3 – Physical Signing and Exchange of Contracts
Step 4 – Putting up the Sold Sticker
Step 5 – Deposit Money – Who, Where and TFN
11. SETTLEMENT
Step 1 – Buyer’s Remorse
Step 2 – Buyer Access Prior to Settlement
Step 3 – The Seller is Packing to Move
Step 4 – Professional Cleaners and Presentation
Step 5 – Final Inspection
Step 6 – Conveyancer Details Prior to Settlement
Step 7 – Settlement Day
Step 8 – Order on the Agent
Step 9 – Agent’s Review Request
12. HOME AGAIN
Step 1 – The End of your Journey
13. DETOURS
Step 1 – Travel Tips
Step 2 – Green is Good
Step 3 – Buy and Sell Assessment
Step 4 – What Could Possibly go Wrong?
Step 5 – Tell-tale Signs
Step 6 – Community
Also by Geoff Grist
Glossary of Terms
State Government Bodies
1. GETTING STARTED
Step 1 – Preparing for Take-Off
You have decided to sell your home or investment property and you want what every property seller wants – the best advice to enjoy a rewarding real estate experience to achieve top dollar in a reasonable timeframe. Only a great real estate agent can meet your needs, in much the same way as working with a great travel agent can deliver a more rewarding holiday experience than you can get by making the arrangements yourself.
Think of a great real estate agent as the project manager for your Journey to Sold. Selling your greatest asset is a process-driven activity that requires a broad range of experience to anticipate the pitfalls ahead and navigate you safely to your final destination. You may be surprised at how many things can and will go wrong during your sale, so choosing a great real estate agent is like travel insurance for a safe and profitable journey.
Your real estate journey is specific to you: each property seller will find a slightly different way to get to their final destination.
You can choose to travel economy, premium, business, first class or even private charter. You can also choose your level of accommodation, from backpacker’s hostels or one- and two-star accommodation, right up to five-star luxury resorts. As with all things in life, you will get what you pay for and, if you want a better experience and a higher level of service, then your choice of real estate agent will determine your level of comfort throughout your journey.
Your property sale is just like planning your world trip:
You need to decide when to depart and return, or when you need to be sold by, and when you need to be in your new home. What are your critical dates?
What’s your final destination? Where are you going to move to after you sell?
What’s your budget? Are you travelling as a backpacker or first-class passenger? How much are you prepared to invest in the success of your sale?
Have you done your online research? You need to do