Beyond Survival: Eight Proven Techniques that Lead to Sustainable Nonprofit Growth
By Joanne Oppelt and Linda Lysakowski
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About this ebook
Are you frustrated that no matter what you do, your nonprofit never gets financially ahead? Are you trying to grow your revenues, but your donor base keeps shrinking? Are you recovering from a bad financial situation? Are you attempting to build up reserves so that you can continue core services even when
Joanne Oppelt
During Joanne Oppelt's 30+ years working in the nonprofit arena, she has held positions from volunteer to executive director in both small and large organizations. Integrating fundraising with strategic planning, marketing, operations, and financial systems, she builds up organizational revenue streams, creating sustainable funding structures. Her extensive background puts her in a unique position to understand the challenges nonprofit leaders face-both internally and externally. As principal of Joanne Oppelt Consulting, LLC, she specializes in helping nonprofits improve their ROI and realize continuous net surpluses. She currently provides consulting services, multi-module online courses with private coaching, person-to-person fundraising advice, annual summits, virtual get-togethers, and weekly newsletters.The creator of The Sustainable High ROI Fundraising System and co-creator of the Nonprofit Quick Guide series, Joanne is the author of six books and coauthor of fourteen. She has taught at Kean University and is a highly sought-after speaker and presenter. She holds a master's degree in health administration and a bachelor's degree in education, with a minor in psychology. She can be reached at joanne@joanneoppelt.com or through her website www.joanneoppeltcourses.com.
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Beyond Survival - Joanne Oppelt
Chapter One
Technique One: Building Public Trust
You have a cause you believe in and a vision of what can be. Yet, you are trying to meet a tremendous need with scarce resources. Money is in short supply. How do you get over the hump of ever-increasing expenses without a corresponding increase in revenues? Where can you find more people to give? How, exactly, do you become sustainable?
You start with your community. The community provides your nonprofit with clients, donors, staff, board members, volunteers, advocates, vendors, and your reputation. All the things that you need for your nonprofit to succeed. But how do you begin to tap into what the public has to offer? You build up public trust first and show your community, in word and deed, your nonprofit’s stated mission, vision, and values in action.
Send Consistent Messages
Consistent messages form public opinion. If you are to establish a good image or overcome a bad one, you must send consistent messages about your organization that are backed up by your actions. One of the most effective ways to articulate and communicate a consistent message about who your nonprofit is and what it stands for is through branding. This means more than just the appeal of your logo. Branding encompasses the totality of the public’s experience with your agency.
Visually, what colors do you use to communicate who you are? What about your font? What type of photography best depicts your nonprofit’s personality and character? Do you use the colors, fonts, and picture type consistently on your website, letterhead, newsletter masthead, annual reports, and other promotional materials? If you haven’t branded your agency to that level, you might want to find a branding expert or firm to help you, either on a paid or volunteer basis.
Branding also includes the words that you use. A messaging playbook, a document outlining your key messages to each of your key constituent groups, is very helpful for getting everyone involved in your nonprofit to communicate the same core messages. It takes work, though. It means that all your internal materials, like your website, strategic plan, communications plan, the case for support, and training materials, have the same words and concepts in them. All the speeches you and your board, staff, and volunteers give need to have the same underlying core words that describe who your nonprofit is and what it stands for do all your press releases, email and text campaigns, social media posts, and advocacy campaigns. The same is true of your fundraising efforts. For best results, do your case for support first, integrating its messages into the messaging playbook. The verbiage in your case for support and your overall agency messaging need to be the same, as do all the fundraising materials derived from your case for support, like grants and appeal letters.
And teach your staff and board to advocate for you and be organizational ambassadors. Teach them the messages to convey and key words to use when they talk about your nonprofit. Staff members see your mission in action every day. Your board members are passionate about your mission. Use their experience and passion to extend your message to the community. Just make sure everyone knows the one core message to