The Ultimate Sales Success: A List of the Ethical and Practical Techniques of Top Salespeople.
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About this ebook
Bernie Wimbush
Bernie has been has been interested in the field of people development for over 60 years and has run a business consulting to business people for 40 years. He has a very practical outlook and an equiring mind that results in techniques that give results when used.
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The Ultimate Sales Success - Bernie Wimbush
Copyright © 2022 Bernie Wimbush.
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.
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The author of this book does not dispense medical advice or prescribe the use of any technique as a form of treatment for physical, emotional, or medical problems without the advice of a physician, either directly or indirectly. The intent of the author is only to offer information of a general nature to help you in your quest for emotional and spiritual well-being. In the event you use any of the information in this book for yourself, which is your constitutional right, the author and the publisher assume no responsibility for your actions.
Any people depicted in stock imagery provided by Getty Images are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Getty Images.
ISBN: 978-1-9822-9329-1 (sc)
ISBN: 978-1-9822-9330-7 (e)
Balboa Press rev. date: 12/15/2021
Contents
SALES TECHNIQUE 1
Definition of Selling
SALES TECHNIQUE 2
What Is A Salesperson?
SALES TECHNIQUE 3
Importance of Attitude
SALES TECHNIQUE 4
Building Rapport
SALES TECHNIQUE 5
Features & Benefits
SALES TECHNIQUE 6
Wants & Needs
SALES TECHNIQUE 7
The Use of Questions
SALES TECHNIQUE 8
Closing Questions
SALES TECHNIQUE 9
Handling Objections
SALES TECHNIQUE 10
The Salesperson’s Objections
SALES TECHNIQUE 11
I’ll Think About It
SALES TECHNIQUE 12
The Yes
Objection
SALES TECHNIQUE 13
The Hidden Objection
SALES TECHNIQUE 14
It’s Happened Before
SALES TECHNIQUE 15
Reading The Prospect’s Mind
SALES TECHNIQUE 16
BEING EFFECT
SALES TECHNIQUE 17
Answering Questions and Flying Blind
SALES TECHNIQUE 18
Buying It Back
SALES TECHNIQUE 19
Persistence
SALES TECHNIQUE 20
Telling Stories
SALES TECHNIQUE 21
Getting Personal
SALES TECHNIQUE 22
Sniops
SALES TECHNIQUE 23
Inoculation
SALES TECHNIQUE 24
Salesperson’s Want
SALES TECHNIQUE 25
Reverse Pscyhology
SALES TECHNIQUE 26
Handling References
SALES TECHNIQUE 27
Creating Want The Demand Cycle
SALES TECHNIQUE 28
Sales & Control
SALES TECHNIQUE 29
Uniqueness
SALES TECHNIQUE 30
Ethics & Selling
SALES TECHNIQUE 31
Pricing
SALES TECHNIQUE 32
Record Keeping
SALES TECHNIQUE 33
The Sales Sequence
SALES TECHNIQUE 34
SALES TECHNIQUE 35
Prospects – Where to Find Them
SALES TECHNIQUE 36
Getting Referrals
SALES TECHNIQUE 37
Wasting Prospects
SALES TECHNIQUE 38
Developing a Presentation
SALES TECHNIQUE 39
Problem Clients
SALES TECHNIQUE 40
The Sales Manager’s Role
SALES TECHNIQUE 41
Hiring Salespeople & Training
SALES TECHNIQUE 42
Drilling & Role Playing
SALES TECHNIQUE 43
Dissecting the Failed Sale
SALES TECHNIQUE 44
Tagging
SALES TECHNIQUE 45
Cementing the Sale
SALES TECHNIQUE 46
Positioning
SALES TECHNIQUE 47
Preparation & Planning
SALES TECHNIQUE 48
The Art of Telemarketing
SALES TECHNIQUE 49
The Emotional Objection
SALES TECHNIQUE 50
The Pregnant Pause
SALES TECHNIQUE 51
A Cause
SALES TECHNIQUE 52
Telling Them
SALES TECHNIQUE 53
Prospects – How to Get Them
SALES TECHNIQUE 54
The Ethnic Discount
SALES TECHNIQUE 55
Buyers Remorse
SALES TECHNIQUE 56
Putting Up Prices
SALES TECHNIQUE 57
Emotion in Selling
SALES TECHNIQUE 58
Selling the Sizzle
SALES TECHNIQUE 59
Dissecting Successes
SALES TECHNIQUE 60
Calling the Moment
SALES TECHNIQUE 61
Giving Customers to the Opposition
SALES TECHNIQUE 62
The Factory Tour
SALES TECHNIQUE 63
The On Sale
SALES TECHNIQUE 64
The Cold Call
SALES TECHNIQUE 65
More On Want
SALES TECHNIQUE 66
Recruiting – A Two Way Sales Process
The Beginning
I was answering a call from a potential consulting client. He explained to me that he had made a great improvement in concrete mixers. He had found a way of making the bowl without any seam. He had made about 1000 of them. At a price of $500 each, he had half a million tied up in capital. He hadn’t sold a single one. He explained that the price was only $100 more than the current price of his competitors. He wanted my help to sell these units wholesale. He told me that if you build a better mousetrap the world would beat the path to your door.
I couldn’t take on the job. This guy didn’t appreciate sales. He thought sales just happened miraculously but I could see the uphill battle to teach him about marketing and sales. I believe the liquidators sold them for hundred dollars each. Well below cost.
I had learnt the importance of sales much earlier. I also learned a very good salesman doesn’t understand what he does. It has become so automatic and so simple to him that he thinks other salesman just need motivation. It is why good salesman don’t usually make good sales managers.
My solution was to hire a salesman. So I did. It was great for about a month and then the sales dropped to zero. I didn’t know what was going wrong, neither did the salesman. And that started this book. I had to find what works in the real world. All the books that I had read, all the tapes I had listened to and all the workshops I went to, had great sounding ideas but they didn’t work in the real world or for me.
We sat down together one weekend and tore over the presentation and the techniques which were being used. I was using my studies of the mind and how it worked to evaluate sales. After several hours we finally hit pay dirt. I won’t tell you what it is, but it is in the book. It increased our sales by seven times. In my consulting I was able to increase sales of my clients by at least 30% without discounting prices.
Anyone familiar with sales knows we are using it all the time. In our relationships, at job interviews, in romance, in fact anywhere people are involved.
And you don’t have two cart prices. Prices generally come out as number four in importance.
1
28096.pngDefinition of Selling
There is so much false information about sales, salespeople, what selling is, what salespeople do and so forth that it is important to really establish a useable definition of a salesperson and their product.
To define it, it is necessary to examine why there is a need for salespeople. Often people who are inexperienced in the area of sales think they make all their own buying decisions and this is simply because they are unaware of the subtle influences that selling such as advertising and peer pressure have on them. There are two main problems a person has, (1) WHAT TO BUY, and (2) MAKING A COMMITTMENT. It is in these areas that the potential buyer needs help. If you observe closely at the close of a sale, the buyer will go through all sorts of trauma. It is this problem that we are addressing, and anyone who disagrees needs to get some familiarity with the area of sales.
SELLING IS THE ART OF FINDING OUT WHAT THE PROSPECT REALLY WANTS, PRESENTING THAT TO HIM OR HER AND ASSISTING THE PROSPECT IN MAKING AN IRREVOCABLE COMMITTMENT TO TAKE ACTION TO RECEIVE IT AND GIVE EXCHANGE FOR THAT PRODUCT OR SERVICE.
Too often