Conversation Skills: 7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training

By Lawrence Finnegan

Do you want to be more engaging when you talk? Are you tired of people not paying attention, misunderstanding, or even wandering away from you? Have you told yourself you just don't have "the gift of gab?"

 

Do not talk yourself out of success; stop feeling dull, shy, or boring, and take action to develop those skills which seem

• Language: English
• Publisher: Lawrence Finnegan
• Release date: Jun 27, 2023
• ISBN: 9781088207802

Book preview

Conversation Skills

7 Easy Steps to Master Listening Skills, Interpersonal Feedback, Difficult Conversations & Voice Training

Lawrence Finnegan

More by Lawrence Finnegan

Discover all books from the Communication Skills Series by Lawrence Finnegan at:

bit.ly/lawrence-finnegan

Book 1: Body Language

Book 2: Assertiveness

Book 3: Conversation Skills

Book 4: Persuasion

Book 5: Make People Laugh

Book 6: Small Talk

Book 7: Social Skills

Book 8: Email Etiquette

Themed book bundles available at discounted prices:

bit.ly/lawrence-finnegan

Copyright

© Copyright by Lawrence Finnegan. All rights reserved.

This document is geared towards providing exact and reliable information in regard to the topic and issue covered. The publication is sold with the idea that the publisher is not required to render accounting, officially permitted, or otherwise, qualified services. If advice is necessary, legal or professional, a practiced individual in the profession should be ordered.

From a Declaration of Principles which was accepted and approved equally by a Committee of the American Bar Association and a Committee of Publishers and Associations.

In no way is it legal to reproduce, duplicate, or transmit any part of this document in either electronic means or in printed format. Recording of this publication is strictly prohibited and any storage of this document is not allowed unless with written permission from the publisher. All rights reserved.

The information provided herein is stated to be truthful and consistent, in that any liability, in terms of inattention or otherwise, by any usage or abuse of any policies, processes, or directions contained within is the solitary and utter responsibility of the recipient reader. Under no circumstances will any legal responsibility or blame be held against the publisher for any reparation, damages, or monetary loss due to the information herein, either directly or indirectly.

Respective authors own all copyrights not held by the publisher.

The information herein is offered for informational purposes solely, and is universal as so. The presentation of the information is without contract or any type of guaranteed assurance.

The trademarks that are used are without any consent, and the publication of the trademark is without permission or backing by the trademark owner. All trademarks and brands within this book are for clarifying purposes only and are the owned by the owners themselves, not affiliated with this document.

Table of Contents

Conversation Skills

More by Lawrence Finnegan

Copyright

Table of Contents

Introduction

Chapter 1: Step 1 - Engagement

Be Approachable

Setting

Smile

Empathy

Kindness

Mirroring

Composure

Chapter 2: Step 2 - Active Listening

Eye Contact

Let Them Talk

Body Language

Touch is Touchy

Back and Forth

Summarize

Chapter 3: Step 3 - Small Talk

Opinions

Open-Ended Questions

Processing or Problem-Solving?

Cognitive Bias

Conversation Piece

Interest Groups

Chapter 4: Step 4 - Know Your Audience

Locality

Cold Reads

Analytics and Data

One Of Us!

Monitor Feedback

Chapter 5: Step 5 - Reflecting & Difficult Conversations

Update and Adjust

Nobody Thinks About You the Way You Think About You

Feedback

Self-Reflection

Don’t Overthink It

Difficult Discussions

Chapter 6: Step 6 - Practice Alone

Multimedia

Limits and Dangers

Chapter 7: Step 7 - Educate and Enrich Yourself

Talk!

It’s Not What You Know; It’s Who You Know

Seriously, Just Go Up and Say 'Hi.'

Beyond Books

Conclusion

More by Lawrence Finnegan

Introduction

Welcome to Conversation Skills. In this guide we will learn why conversational skills are necessary and develop those abilities. With an analytical eye and probing mind, I will show you what it means to make yourself understood and understand someone else, as well as differing talking points in professional, social, and romantic settings. I have aimed this guide broadly, from those needing to sharpen their speaking prowess to anyone interested in the topic in general. We take a deep dive into the