Created by Lauren Cranswick

marketing

Creating a Business Plan For Dummies
Author
Crushing It!: How Great Entrepreneurs Build Their Business and Influence—and How You Can, Too
Author
If You're Not First, You're Last: Sales Strategies to Dominate Your Market and Beat Your Competition
Author
Power Questions: Build Relationships, Win New Business, and Influence Others
Author
25 Website Must Haves For Driving Traffic Leads & Sales
Author
Free Marketing: 101 Low and No-Cost Ways to Grow Your Business, Online and Off
Author
Online Reputation Management For Dummies
Author
The Thank You Economy
Author
The Small Business Owner's Manual: Everything You Need to Know to Start Up and Run Your Business
Author
Online Writing for Profit and Purpose
Author
Managing Customer Value: Creating Quality and Service That Customers Can Se
Author
Conflict Resolution Skills: Customer Service Training Series, #3
Author
Customer Service and the Imitation of Christ
Author
The Fall of Advertising and the Rise of PR
Author
Fifty Shades of Great Customer Service
Author
Competing Against Luck: The Story of Innovation and Customer Choice
Author
Service Recovery Skills: Customer Service Training Series, #7
Author
The Engaged Customer: The New Rules of Internet Direct Marketing
Author
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
Author
Customer Service How I See
Author
Great Customer Service Over the Telephone: Customer Service Training Series, #4
Author
Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More
Author
At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
Author
Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
Author
The New Rules of Retail: Competing in the World's Toughest Marketplace
Author
We: The Ideal Customer Relationship
Author
Harvard Business Review on Increasing Customer Loyalty
Author
Delivering Quality Service
Author
People Love You: The Real Secret to Delivering Legendary Customer Experiences
Author
Consumer Buying Behaviour & Integtrated Marketing Communications
Author
Customer Relationship Management: A powerful tool for attracting and retaining customers
Author
The Business of Good: Social Entrepreneurship and the New Bottom Line
Author
Differentiate or Die: Survival in Our Era of Killer Competition
Author
The Nonfiction Book Marketing Plan: Online and Offline Promotion Strategies to Build Your Audience and Sell More Books
Author
Effective Logo Design: Guidelines for Small Business Owners, Bloggers, and Marketers
Author

marketing

Creating a Business Plan For Dummies

Crushing It!: How Great Entrepreneurs Build Their Business and Influence—and How You Can, Too

If You're Not First, You're Last: Sales Strategies to Dominate Your Market and Beat Your Competition

Power Questions: Build Relationships, Win New Business, and Influence Others

25 Website Must Haves For Driving Traffic Leads & Sales

Free Marketing: 101 Low and No-Cost Ways to Grow Your Business, Online and Off

Online Reputation Management For Dummies

The Thank You Economy

The Small Business Owner's Manual: Everything You Need to Know to Start Up and Run Your Business

Online Writing for Profit and Purpose

Managing Customer Value: Creating Quality and Service That Customers Can Se

Conflict Resolution Skills: Customer Service Training Series, #3

Customer Service and the Imitation of Christ

The Fall of Advertising and the Rise of PR

Fifty Shades of Great Customer Service

Competing Against Luck: The Story of Innovation and Customer Choice

Service Recovery Skills: Customer Service Training Series, #7

The Engaged Customer: The New Rules of Internet Direct Marketing

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

Customer Service How I See

Great Customer Service Over the Telephone: Customer Service Training Series, #4

Superstar Customer Service: A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action

The New Rules of Retail: Competing in the World's Toughest Marketplace

We: The Ideal Customer Relationship

Harvard Business Review on Increasing Customer Loyalty

Delivering Quality Service

People Love You: The Real Secret to Delivering Legendary Customer Experiences

Consumer Buying Behaviour & Integtrated Marketing Communications

Customer Relationship Management: A powerful tool for attracting and retaining customers

The Business of Good: Social Entrepreneurship and the New Bottom Line

Differentiate or Die: Survival in Our Era of Killer Competition

The Nonfiction Book Marketing Plan: Online and Offline Promotion Strategies to Build Your Audience and Sell More Books

Effective Logo Design: Guidelines for Small Business Owners, Bloggers, and Marketers