26 min listen
Creating Excellent Customer Service Cultures with Horst Schulze
Creating Excellent Customer Service Cultures with Horst Schulze
ratings:
Length:
74 minutes
Released:
Apr 3, 2019
Format:
Podcast episode
Description
In this "Success Interview" podcast episode, I had the privilege of interviewing customer service legend – Horst Schulze. Mr. Schulze is the co-founder of Ritz-Carlton Hotels. His customer service ideas and practices have become a worldwide standard for excellent customer service. It was a delight to spend an hour discussing how to create excellent customer service cultures! Watch Interview: https://youtu.be/gSjaK9qrWws
Released:
Apr 3, 2019
Format:
Podcast episode
Titles in the series (100)
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