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Excellence Through Clear Expectations

Excellence Through Clear Expectations

FromCreating Disney Magic


Excellence Through Clear Expectations

FromCreating Disney Magic

ratings:
Length:
14 minutes
Released:
Apr 7, 2015
Format:
Podcast episode

Description

One of the keys to creating magic is having high expectations. You can use training to set clear expectations for everyone on your team. 
Training is important to any organization, but training does not have an impact if it is not followed by testing and enforcement. Training and enforcement create excellence because it builds confidence. 
Released:
Apr 7, 2015
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.