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How JetBlue Delivers Amazing Social Customer Service Working From Home

How JetBlue Delivers Amazing Social Customer Service Working From Home

FromSocial Pros Podcast


How JetBlue Delivers Amazing Social Customer Service Working From Home

FromSocial Pros Podcast

ratings:
Length:
53 minutes
Released:
Jan 16, 2015
Format:
Podcast episode

Description

Laurie Meacham, Leader of the Social Media and Customer Commitment Team at JetBlue Airways, joins the Social Pros Podcast this week to discuss the pros and cons of a remote team as well as the importance of passion in customer support and curiosity in social media. Read the highlights: 
Released:
Jan 16, 2015
Format:
Podcast episode

Titles in the series (100)

Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies. Each episode includes insights from a leading social media strategist plus current trends and ideas in the social media industry, discussed and ratified or debunked by Jay Baer of Convince & Convert and Adam Brown of Salesforce. Finally, each episode ends with The Big Two where our guest gives us their rapid-fire answers to two important questions.