48 min listen
Lara Hogan, Engineering Director at Etsy
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Lara Hogan, Engineering Director at Etsy
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
23 minutes
Released:
Nov 2, 2016
Format:
Podcast episode
Description
Lara Hogan, Director of Engineering at Etsy, talks to Intercom's Geoffrey Keating about managing with empathy, tech's diversity problem, and her new book, Demystifying Public Speaking.
Released:
Nov 2, 2016
Format:
Podcast episode
Titles in the series (100)
Peter Merholz, Senior Director of Design with Jawbone by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom