31 min listen
233 : A Conversation w/ Anthony Ragler, Black and White Coffee
233 : A Conversation w/ Anthony Ragler, Black and White Coffee
ratings:
Length:
71 minutes
Released:
Aug 10, 2020
Format:
Podcast episode
Description
Humility, serving wholesale clients, accessibility, and creating an inclusive community. These are some of the many topics discussed in this fantastic conversation with today's guest, Anthony Ragler! Native of Brooklyn, NY, Anthony Ragler is a coffee professional who combines his craft with his culture and upbringing to cultivate unique and individual experiences for those he encounters. From working as a wholesale manager, to roaster, and technician, Anthony’s experiences allows for him to adapt and connect to many different perspectives and people within and outside the supply chain. Anthony is a 2019 Glittercat Barista Bootcamp Cohort member, a 2020 United States Barista Championship finalist, a 2020 Re:Co Symposium Fellow and currently works as the Regional Developer for Black & White Coffee Roasters in Wake Forest, NC. In this conversation we get to explore Anthony's evolution as a coffee professional and hear the lessons and insights he has gained over the years of serving others and working to create community and support diversity. This is definitely ranks up there as being one of my favorite conversations to date. After you listen you will know why. Enjoy! We discuss: Growing and learning through trials Serving your customer vs serving yourself Cultivating community for POC Learning roasting, wholesale, and support roles Benefits of competition Tips for wholesale support and service Tailoring your approach to the customer How to know if you did a good job The demand chain vs the supply chain Playing favorites Links: Anthony's Instagram Black and White Coffee Roasters Related episodes: 230 : Making room for Community in your Shop 183 : Exploring Diversity w/ Phyllis Johnson Your Customer's Relational Baggage 159 : Addressing Unconscious Bias w/ Lauren Lathrop of Mill City Roasters 133 : 5 Keys to Successful Wholesale w/ Sarah Richmond The BEST in commercial coffee equipment! www.prima-coffee.com/keys Want the best plant based beverage for your coffee drinks? www.pacificfoods.com/food-service
Released:
Aug 10, 2020
Format:
Podcast episode
Titles in the series (100)
014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee: We all want to make progress and be fulfilled in our work. For many of us though frustration in our jobs causes us to not take full advantage of our current role to help us get to where we want to be. Today we are talking about some basic (but... by Keys To The Shop : Equipping Coffee Shop Leaders