Trust is the elusive ingredient that creates a strong bond between the design professional and his/her client. Clearly defined boundaries and impeccable integrity allow trust to grow as a project moves forward.

In this episode we learn:
- trust is earned in incremental steps, through integrity and clearly defined boundaries
- systems create definable benchmarks by which everyone on a project can measure trustworthiness
- building trust with your clients begins with your website
- honoring all timelines—written and verbal is essential to building trust
- make it easy for your clients to reach you
- ask potential clients why they are renovating/decorating now to uncover the emotional reasons behind the project

Learn more ways to fast track your business at:
https://businessofdesign.com/podcasts/