Robby speaks with Tom Granot, Solution Engineer at Lightrun. They discuss producing content for technical (and non-technical) audiences, why consistency in your communication style matters, and the importance of good bug reporting and resolution.Helpful Links:[Book Recommendation] The Hacker's Diet by John WalkerFollow Tom on TwitterTom's websiteLightrunMonica CRMAsync http clientSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.