1 min listen
#310 Developing Emotional Loyalty With Customers
#310 Developing Emotional Loyalty With Customers
ratings:
Length:
30 minutes
Released:
Nov 15, 2021
Format:
Podcast episode
Description
Encouraging repeat customer business is an art form. Hear what works and what can really turn a consumer off. Related Links: Episode #249 Loyalty Matters. A Lot. Let's Talk Loyalty Podcast Hosted by: Carolyn Schnare, Director Strategic Initiatives, NACS, and Rose Johnson, Audience Development and Production Manager, NACS About our Guest: Paula Thomas, Host of "Let's Talk Loyalty" Podcast Paula Thomas is an independent loyalty marketing consultant, writer and podcast host. Paula has experience leading consumer loyalty programs across multiple sectors including telecommunications, the energy sector, banking and airline loyalty programs and published a book entitled “Driving Loyalty in Convenience Retail.” Her podcast, “Let’s Talk Loyalty” covers every aspect of loyalty marketing across all industries.
Released:
Nov 15, 2021
Format:
Podcast episode
Titles in the series (100)
What Is Convenience Matters?: Whether it’s for food, fuel, drinks or snacks, about half of the U.S. population shops at a convenience store every day. On Convenience Matters, a weekly podcast brought to you by NACS, we’ll talk about what we see at stores and what the... by Convenience Matters